Privacy Policy

Who we are

We are PumpGen Engineering Ltd.

Our website address is https://www.pumpgen.ie

Our address is: PumpGen Engineering Ltd., Gurteen, Arvagh, Co. Cavan.

Our email address is: info@pumpgen.ie

Contact Form

Data Used: Akismet is enabled on our site, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site administrator who published the page on which the contact form resides – info@pumpgen.ie). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced: Post and post meta data associated with a user’s contact form submission. When Akismet is enabled on the site, the IP address and user agent originally submitted with the comment (if a comment is left on a post) are synced, as well, as they are stored in post meta.

Search

This feature allows you to search for content/ products on our site. An example of this is the search box on our navigation menu.

Data Used: Any of the visitor-chosen search filters and query data in order to process a search request to display information stored within our website.

Sharing

Data Used: When sharing content via email, the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their registered account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.

Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). By tracking the failed login attempts, it helps us check if a login attempt is fraudulent, thus allowing us to protect both you, the user and our company from possible fraudulent activity. We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

Simple Payments

Our payment processing is handled by PayPal, allowing us to provide a safe, secure place for you to process your orders.

Data Used: Transaction amount, transaction currency code, product title, product price, product ID, order quantity, PayPal payer ID, and PayPal transaction ID.

Activity Tracked: The PayPal payer ID, transaction ID, and HTTP referrer are sent with a payment completion tracking event that is attached to the site owner.

Data Synced: PayPal transaction ID, PayPal transaction status, PayPal product ID, quantity, price, customer email address, currency, and payment button CTA (Call to Action) text.

Because payments are processed by PayPal, we recommend reviewing its privacy policy. You can find it here.

WooCommerce Services

We use WooCommerce as our E-Commerce (Online Shopping) provider. WooCommerce is developed and managed by Automattic. We recommend you check out their Privacy Policy here.

Data Used: For payments with PayPal: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced: For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS or Canada Post, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests. We recommend you check out EasyPost’s Privacy Policy.

How long we retain your data

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you wish to view, edit or erase any data we hold about you, please contact us via our Contact forms or by emailing info@pumpgen.ie

WordPress.com Secure Sign On

This feature is only accessible to registered users of the site.

Data Used: User ID (local site and WordPress.com), role (e.g. administrator), email address, username and display name. Additionally, for activity tracking (see below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity Tracked: The following usage events are recorded: starting the login process, completing the login process, failing the login process, successfully being redirected after login, and failing to be redirected after login. Several functionality cookies are also set, and these are detailed explicitly in our Cookie documentation.

Data Synced: The user ID and role of any user who successfully signed in via this feature.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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